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Terms & Conditions

Terms & Conditions - Jayelle Interiors

Any purchases you make will be subject to  the following terms - Please read these carefully before you register and complete your purchase. If you have any questions please do not hesitate to get in touch

1. Data security
We do NOT store your payment information. All payment and address information is encrypted between your browser and our website to ensure maximum security of your personal data. We use Paypal Secure Payment Services to process our payments.

2. Ordering samples
Please note that the designs shown on our website are a good indication only, and computer screens do vary considerably. For the best possible colour-matching, we recommend you order samples in advance.

3. Satisfaction guarantee and product returns.
All Online Sales are guided by The Distance Selling Regulations: You have the right to cancel the order up to 7 working days from the day after the goods have been received. You may claim a full refund: if the goods or services that you ordered are not delivered or provided within 30 days - unless previously advised and agreed. We will advise you of any delays in delivery due to stock situations within 24 hours of your order being placed. This does not affect your statutory rights. In the event of a fault please e-mail us with details of the fault - and if possible send an image that clearly shows the fault - it is not always necessary to return all the faulty product. Please do note that you should check all wallpaper and fabric products for faults before and during hanging. If you need to return a product, please send us an e-mail to Jayelle Interiors at: info@jayelleinteriors.co.uk please specify your order ID, the reason you would like to return your product, and whether you would would like a refund or replacement.
If you need to return any products, please send them to: Jayelle Interiors, 23 Holcombe Crescent Kearsley Bolton BL4 8JR In the rare case that you discover that a product is defective or faulty, a full replacement or refund will be made. Please do note that you must check all wallpaper products for faults before and during hanging - we will not re-imburse costs for faulty goods pasted to the wall and will not re-imburse decorators cost.

4. Product warranties.
You may have additional rights under warranties supplied by the manufacturer of the products you order from us. Please contact us or the manufacturer if you require further information. If we discover that a price was mis-stated or that a product is out of stock, we will either notify you by e-mail or give you the option of voiding the sale.

5.Health and safety considerations.
We publish all product information about our products in good faith, and with regard to the conditions needed to ensure that Products supplied will be safe and without risk to health when used properly. Any information and advice given should not of itself be considered an adequate risk assessment as may be required under Health and Safety legislation. Please get in touch if you don't already know to safely use any of the products, or you learn of any health and safety risks.

6. Sale of the goods.
We believe that all the products we offer are of a high quality, and suitable for the purpose and specifications for which they were created or designed. Should you discover any kind of defect, you should report this to us as soon as it is discovered. Any technical information we provide to you is given in good faith. You are responsible for satisfying yourself as to the suitability of the product having regard to your own particular situation and upon site conditions that are not known to us. Our liability shall not exceed the value of the products we have supplied to you. In particular, any loss of profits and consequential, financial and other such losses are excluded.

7. Your local laws.
Please check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Use and import of any products by you are subject to your own customs, policies, clearance and any fees and you must comply with all laws and regulations of the country of import. No warranty is given by Jayelle Interiors as to the legality of the products at the location where they are received.

8. General terms.
Your purchase of products from Jayelle Interiors will be a contract made in England according to the laws of England and Wales. Any dispute will be governed by English law and the parties agree to submit to any court of competent jurisdiction within England or Wales. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to you. Your statutory rights are not affected. Jayelle Interiors can revise these terms and conditions without notice, by posting new terms on our website at https://jayelleinteriors.co.uk or by notifying you by e-mail. Any later purchase of products by you after such a posting or notification constitutes your acceptance of the revised terms and conditions. Copyright: All design, text, graphics, and the selection, alteration and arrangement of these elements are the copyright of Jayelle Interiors and our partners. All trademarks, product names, company names or logo cited herein are the property of either Jayelle Interiors, its authorised partners or the products' respective owners.

9. Privacy policy and Data Protection.
We take privacy and data protection very seriously By completing an order on our website you agree that we, or our card acquirers Paypal, are able to store your data on their servers in the United Kingdom. To help us understand the needs of our customers and improve our service, your responses to questions and other data will be held on our database. Customers' data stored on our secure server complies with statutory requirements. This data is not made available to any other company. We endeavour to protect the information you provide and there are various security procedures that have been put in place. Our servers may only be accessed by authorised personnel.